bp oil spill wetlands

In business, crisis management is almost inevitable. Mistakes will be made. Accidents happen. The defective products. Acts of God will continue.

Since you can not avoid the crisis, you'd better prepare for the possibility of the inevitable, and: act quickly, wisely, to decisively, strategically, politically, with sensitivity, honesty and a genuine effort to resolve the problem and prevent further damage and recurrence.

BACKGROUND

As a reminder, some crises are: Johnson & Johnson (Tylenol), Proctor & Gamble (buffer / toxic shock), Union Carbide (toxic chemicals), Three Mile Island (nuclear) Hurricane Katrina, Exxon (Valdez / oil spills) 2008 Financial Meltdown (just as many accidents before market) and, more recently, BP (oil slick).

CRISIS BP

It is written in the time 45 of the Gulf (of Mexico) Oil spill crisis. BP (British Petroleum) is currently Head of public relations, environmental, and financial problems in Following a disaster, the deadly contamination, incidents of unprecedented proportions. This infamous case began in late April 2010, when An explosion destroyed the rig surface (with 11 deaths platform workers) and the bolts could not turn the flow of oil rose cut a pipe at the bottom of the sea, a mile deep.

Several strategies have been tried to stop the daily flow of thousands of barrels of pollution of the establishment in ruins. The robots were placed to manage the repairs to high pressure, with great depth, and poor visibility on the seabed. The U.S. government has mobilized its resources (the Coast Guard, FEMA, other federal agencies, The National Guard, etc.), but were largely ineffective and the answer seems to be "too little, too late." BP has tried multiple approaches to making level well and stop the flow of oil. Approaches entitled: "Top Kill" lift the lid of the packaging, "the replacement of a "rash" prevention "and long-term" relief well "is running (BP … … Start new strategy "Bloomberg.com, May 30, 2010). So far nothing worked, and perhaps irreversible damage is done for valuable wetlands, beaches, and habitat for marine life, birds, animals and birds. What a mess!

Perspective Management

"Crisis management is a specialty of leadership and reputation and wealth individuals, governments and businesses Private can be severely, perhaps irreparably damaged by the event, public perception and repair actions not handled. The conventional strategies for such events largely ignored or lost the ball clearly. Chairman of BP looked bad, as President United States. Appeared inept to govern the day and the government, with one of the largest energy companies in the world, have not able to control or resolve the matter.

CRISIS MANAGEMENT

Although there is no consensus on how which a crisis should be handled, a number of common issues. The basics are as follows:

Crisis prevention –

Activity The most important thing you can do is take action (s) to prevent crisis occurred in the first place!

– THE CRISIS OF THE PLANNING

In the case of a crisis, despite all the prevention efforts have good plans to address likely, unlikely, and the events predictable. a Good planning before the disaster inevitable, will help focus efforts, limit damage and reduce delays. It provides a level of confidence to all stakeholders.

In Emergency Response –

Undertake timely, strength and specific measures to limit the scope and duration of the crisis.

Crisis management –

The treatment is to plan, organize, direct and control. In a crisis, management must be clear, respect, visible and trustworthy. Coordination and management of resources is essential, project management is required.

Crisis Communication –

Honesty, transparency, and frequency are important. The deception, minimization, hiding, or fraud are fatal. Trust will be lost when the lies are discovered or misrepresentation. Journalists are, and will be hostile if they are not spokespersons Direct.

– Ethics and humanity CRISIS CRISIS

The crisis should be handled in an ethical manner. There is essential that the priority of moral considerations.

Emotions, health, feelings, personal and financial consequences on individuals are paramount considerations. The leaders must show sincere compassion, sensitivity and empathy for those affected. The human side of crisis, probably, need immediate support and permanent and real.

BACK In our example …

The incident PB seems to have been victims of violence at many levels, which will surely be a case study on how the crisis should not be administered. BP has suffered billions of dollars in livestock losses, and probable liabilities. The damage suffered by businesses and the government's reputation and trust is still to be determined but it seems important was the destruction done in this area and the environment and the economy.

With the high risk associated with major crises, the managers would be wise to consider the points above, updating, review and revise policies and management plans crisis, and be prepared. I do not want to be in the news for its mismanagement crisis.

BP Oil spill finally reaches Louisiana wetlands : (