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Economic development process adopted by John Lewis Partnership

Introduction

The Company is a company John Lewis retailer based in the UK. It is more or less sixty-eight thousand employees. The company boasts of one thousand one hundred and twenty-five thousand bad supermarkets located around the world. In addition, they also have a dozen stores operating under the name of the company. The organization has adopted a unique business process of development has affected The overall structure of the business, operations and risk management. (Cope, 2002)

Methodology

The method used in this report is the secondary data analysis. The reason why this method is suitable because a lot of information about John Lewis. Comparisons and therefore tests can be done very easily. Some secondary sources are used include;

  • annual reports of companies
  • Journals Retail
  • daily report financial aspects of the company

These items are in public libraries. The last source is large enough and a lot of knowledge can be acquired in this region.

Main results

The analysis of the management team's financial problems and the choice of marketing techniques to build support for its strategy of flexibility

There are many problems to be faced by the retail sector in general. This put pressure on the John Lewis to adopt a strategy posed by this situation. First Instead, the food was commonplace. This implies that the profit margins realized by the Company have been minimized. In addition, Most stores have stopped to deliver specific products. Most of them venture into areas not synonymous with its traditional line of business. For example, a company that sells clothes original can be found at Casa de Bolsa industry. Therefore, John Lewis also has been under pressure to do the same if he would face the danger of being deleted. Problems cheap is not the only things on the management of the business agenda. They were very aware of the evolution of new purchases. Most consumers were green and the Company can not be ignored. However, this was a slippery road to take because lower income households in mostly low may not be able to against business expenses renewed after the incorporation of environmental needs in the provision of services. In the latter case, the company became British Association of manufacturers of aerosols. It also reduces the fill level to a level that was ten percent less than had been previously. Aloe Association requires fewer chemicals to be used by manufacturers. The company must be proactive role in implementing this requirement. Compliance with these standards would create additional costs of the Company.

The company has also faced pressure from the integration of the aspect of convenience its services. They had to think about the delivery of goods to customers doors. In the case, customers were not available, it was his duty to ensure that have received their orders at least until now. (Guerby, 2006)

Technological changes have also been a major issue for the Company. There was a trend towards buy online and use less money to go shopping. The company has had to take into account the weight of these changes. Use less money means the company could face a heavy credit markets that could drain the company if mishandled. This situation has economic and financial difficulties very serious to the Company.

The company is also known for personalization services. Some of the ways he has shown is through its customer service and some of the policies that govern operation. COD includes articles sold after customers realize they can buy at a lower price. Such a policy would seriously affect their profits and overall financial situation.

The company has faced pressure to put your company in the market values. This would mean a serious examination of the financial consequences of such action. Moreover, they reflect the fact that the majority of customers increased access to information via the Internet. Their preferences and tastes would be affected by this type of exposure. Online shopping could also mean physical stores that the Company can not register as much sales as they did. (Cope, 2002)

There have been political changes that have affected the administration and operations of John Lewis. For example, the government had passed a law that essentially protects the rights of consumers. The organization invest in policies more favorable to the consumer and most likely, it would reduce its financial benefits. The United Kingdom has introduced more stringent measures in the field distribution. This was done to protect the health of consumers. John Lewis had to find strategies that could be closely monitored by example.

The company is facing increased competition coming from the unification of Europe through the European Union. This implies that there be more competition from other markets international.

The company must also take account of enlargement as a suitable alternative. This could be achieved by opening new stores by lower. However, this decision is subject to effective management because the company would have to subcontract some of their activities. In addition, the company would to employ a large number of knowledge management in their operations.

The peoples of the world took a turn toward more healthy foods. This means that biological section of the John Lewis was to be improved. The company also aware that consumers are aware of their employment practices. Some consumers have been very strict on this issue and insist that they can not purchase items from companies who supply labor or child labor sweatshops. Intense control means that the company should be more vigilant in pursuit of the activities that all areas of its activities were under control. In addition, the government passed a law requiring greater responsibility of retailers. This implies that society should be more careful with their operations. Also make sure to avoid scandal at all costs because could be very detrimental to their business processes.

With regard to the above, the company has to adopt flexible strategies in their efforts to adapt to changes in shopping habits of consumers. These days, households are composed of entirely different things as they did before.

All these challenges is a serious threat to the kind of profits made by that organization in either the present or the future. (Guerby, 2006)

Impact of economic development commercial and corporate culture, systems and risk management

The company has decided to adopt a different model. This is a society of responsibility limited. This implies a cooperative work. All employees of the Company are considered as partners in the company. They owners of the company, regardless their condition. Operations and decision-making processes are governed by trusted employees. The consequence of this development process the company is so big.

First, the corporate culture has changed for the best. Employees who work for the company doing well by our customers. Most of them are highly motivated, as Property of the Company accordingly. These workers know that their efforts translate directly into the performance of the Company and therefore, profit of the Company. They work at their highest potential to maximize sales and increase the yields obtained from the Company.

The model adopted by John Lewis is not back to business. There are many businesses and professions that work with this method. In the medical profession, many professionals or private service providers own of their clinics while providing health care consumers. Law firms are also well known for this type of management system. Us found that the company is owned by both partners and that is the same as those who deal with customers on the need for legal services. Other profession known for this type of system is the accounting sector. (Armitage, 2007)

Co-ownership is beneficial to John Lewis, for the following reasons;

  • raises standards Retail
  • grants autonomy retailers
  • facilitates the exchange of ideas
  • stresses the importance of Human Capital

When workers are owners of the company, they want to do business in even better ways as possible. Workers are best placed to offer suggestions on improvements to take place in the business of the same data, because they know first hand the weaknesses and strengths of the company. Most of them are aware of the bumps on the business organization. This facilitates the exchange of ideas and the provision of services has improved. The recommendations made by the majority of these employees have flowed to the customer and most of them are satisfied with the level of customer service John Lewis Partnership.

The level of contribution most of these employees has raised the level of the retail industry there. Other companies now look or John Lewis Partnership as an example. Some companies even have borrowed the style partnership in which workers own the company JL. An example is the cosmetics company Lush. He analyzed the type of services offered by John Lewis and realize that there is much to gain from this system of organization f.

The process of economic development adopted by John Lewis also has changed the way you run the association. The retail sector has been granted autonomy. Most retail outlets in the past were held by other parties not directly involved in the operation of the company. This means that those who were directly involved in the daily management of the company had nothing to say about how the company was managed. Must operate in accordance with decisions taken by people who had no idea the complexity involved in the process. But the business development process led by John Lewis made a paradigm shift. Society can now operate with a certain level of independence and the basis of its decisions is in their own hands.

This development process companies also had a serious impact on how people perceive human capital. Most organizations have been operating under the assumption that workers is simply a means to an end. They never really considered the value of this resource so important. Therefore, most workers have been underutilized. But John Lewis the company has exploited the potential of these resources, by far. (Sparrow and Hilltop, 1994)

This company has also changed the way it manages the salaries, bonuses, benefits and actions. The company usually a percentage of the total profit obtained and distributed to its employees, which in this case are also partners and shareholders of the Company. In 2007, the organization has about five percent of their profits to workers and fifty-five million. This represents about eighteen percent of their total salary. The company is continually improving the offer because they had increased the amount paid to its employees last year twenty-nine percent in 2007. Similarly, in 1998, the Company has provided its employees about two thousand pounds more than previously were winning. There is a considerable amount compared with other workers in the retail sector have been the winner. Therefore, the government does not chip to support employees in the company. The government had complete by the income received by workers in the retail sector through its programs of income support. But thanks to the economic development process adopted by the company is no longer necessary. Below is a summary of salary and bonuses this year.

Total employees 41 100

Part-time Employees 16 300

24 800 full-time employees

Total number of employees, part-time weighted-31 000

Payment (before bonuses) £ 371.3 mill

GBP 57.0 mill Bono Partnership

24 800 full-time employees (Armitage, 2007)

Based on the above indicators, we see that the company spends a lot of the profits to members (company employees). However, some problems have arisen from this type of organizational culture, some e-mail, employees may object to the form of distribution of benefits. For example, in 2006, some employees have complained that the company was fully focused on the provision of pension schemes instead of bonuses offered. They believe that premiums are more universal cover pension plans since the last application people who have reached retirement age, while former allies of the workers of all ages.

The organizational culture has changed. workers the company no longer has to die with their problems but they can air their grievances. One of the changes the company has been the creation of a magazine. Through this magazine, employees in writing of all complaints they have about a leading some within the organization. Managers who are the subject of criticism is supposed to respond directly the hotel workers. Responses were also analyzed by honesty. The leaders within the company are not allowed to shake what employees are thinking. This administration has grossly contributed to increased transparency within the organization. Mismanagement, poor decision-making and the allocation of scarce resources are a thing of the past within this organization. Managers must integrate all stakeholders in the partnership before deciding on a particular issue. By Therefore, workers in the organization feel valued and are motivated to work harder. Comments and suggestions are also addressed through letters administration. However, this is done with discretion and all authors' identities are protected. Leaders do their best to minimize the critical one better performance. What you have now is that standards have been raised within the structures of the organization.

Systems Company have also changed dramatically. Now the company has a platform that allows workers to determine who their leaders. This result achieved through the formation of a Council of the Association. This Council consists of members of the organization. The group is headed by a president. All staff reserves the right to vote and may determine whether the data is the president of the right scene. Otherwise, his vote. One of the leaders of this organization was quick to point that has had to adapt to this type of management style. She made every step has been the subject of public scrutiny. He became the staff director of the Company. However, It should be noted that employees have not received credentials supreme in this matter. By having the right to vote, employees are not necessarily eliminate all managers who do not like. In fact, before a President of the Council is rejected, a thorough check is made on its routes. If it has been found guilty of certain sins, only then can they be eliminated. (Faragher, 2007)

Because society has a great respect for their employees, relies on the decisions taken by them. That's why line managers obtained the capacity of their own decisions without having to consult the human resources department from time to time. In fact, the operation of the business is such that the latter department is only consulted when a very serious case, or in the case of managing a crisis. Consequently, decisions are made more efficient because the organization of waste very little time and few parties must participate in the process. (Sparrow and Hilltop, 1994)

Since society is a society, then he must show their gratitude to their employees. He did it through;

Save the bonus system

Charity events

Price

Travel expenses

incentives

Flexible working hours

The company has provided its employees with a mandate to invest their bonuses in the company. This is done by selecting "Save bonus system" because he realizes that some employees do not want to spend their full bonus or other may feel the need to invest their profits and what better way to do so through the purchase of shares in the organization. The Company has allocated a maximum amount authorized for this type of investment, which varies from year to year. The advantage of this arrangement is that the staff feel the need to strengthen their efforts to have more interests to protect in the organization. The company has set the maximum amount allowed for investment is £ 4,500 for each employee.

The company also has created a system in which workers can participate in charity events and can still receive payments immediately. The company has considered the proposal from the Foundation Bodas de Oro participate in charity events on behalf of the organization, employees develop a sense of loyalty to the organization and make a heart in knowing that their salary are still waiting for them after their return. In addition, employees who are involved in many charities is likely that after price of each single-use year. The awards are administered by another independent body, that all workers are treated fairly and given equal opportunity to win. This system has created a sense of community within the organization. Most employees feel valued and encouraged to work harder. Others took the time to regenerate and regain its wasted energy. All of this has trickled down to consumers in terms of organization with better services to these consumers.

Not only the organization to give a chance for some of its members to rejuvenate and take time, given the opportunity to enjoy the services of the organization after retirement. The company has organized a reunion luncheon for some of its former members. Furthermore, it has also ensured that some former employees of the company may be able to lead to good loans when needed. There is also an annual meeting of former employees John Lewis where people can interact and remember their old days. Also provided monthly magazines in the same category of workers. Therefore, employees desire to continue with the organization because they can see the long-term benefits come with the work of the organization. Research has shown that organizations with low employee turnover increased cohesion. In addition, employees long term to reduce costs within the organization, as it has very little to be spent to train new staff. The service is also compatible because most people in what is expected of them. (Faragher, 2007)

Flexible schedules are another motivating factor in this organization. Most other organizations offering flexible working hours for families, singles are not taken into account in this case. However, due to the business processes that took place at John Lewis, for establishment of workers o-op, there are significant differences in the implementation of this incentive. The company allows any employee to request working hours flexible, because they realize that most people in any business you must need some time or have no family.

However, risk management has also changed within the Company. The Company is a partnership and in accordance with the law, there are restrictions whenever a company is considering the possibility of expansion. This could probably the reason why the League of detail not seen in many development programs. Some of your competitors brands and chains Retail sales Spencer participated in a large number of expansion programs. This gives them an advantage over a partnership as John Lewis and Coop, as they may explode some of the world's markets such as Asia and the rest of Europe. John Lewis is largely a British company rather than as an international company. Therefore, the company Chairman Sir Run announced an expansion plan to continue until 2013, however, this plan only covers the following areas

The Leicester

Portsmouth

The Cardiff

Northern Ireland

Leeds

The London Stratford

The Preston

The Crawley (Dale, 2001)

In one view makes the list, none of the places chosen for exapnsion are outside the United Kingdom. Such an approach has hampered the Society potenbtail full exploitation.

Staff costs are another problem that could affect the company John Lewis. Most other companies have not necessarily affected by the payment of pension plans because most of them have transferred the responsibility of the Company employees. But because JL is a workers' cooperative, which would not be against their business principles. Accordingly, the Corporation also face the responsibility of processing all those of the Company since Finacea. That's why in 2006, it was reported that the company was facing a severe debt burden. He had a large deficit in its fund pension and was not options for addressing the issue. Some other retailers have solved this problem by allowing employees to a fact, but an option that can be considered by John Lewis. During this year the following have been reported in the pension company

without employees-40000

no. Deferred payment of 18 300

£ 68 million deficit toatal

Overall retired-14, 148

pension fund assets-£ 1000000000

Some of his rivals have found ways to solve the problem cretaive pension funds, but this is not the case of John Lewis because it must take into account the interests of its members before the first any other matter. Such an approach is not necessarily the best choice especially when one takes into account the economic point of view. Approach used by the FIM is to make the most of their pension fund obligations. Like last year, the Company had ten percent of their funds in bonds pension. His goal this year was the increase of two point five two point five percent of the precent become assets to bonds. However, the staff of the Company (including its directors at the top), advocated this approach. Some have argued that why they have to take the risk chposen pension instead of taking their empoyees because that the company spends are minimal in the process of recruitment and retention. Thus, the cost of the latter compensates for the administration of pension plans.

The barriers to competition and economic benefits for the future

The company faced many challenges in the future that some of them have already begun to show time.

First, against the Company obstacles when trying to close some unions Woker. For example recently, the company was fired after trying to close Unite is a union of some of its employees. Most felt that the company has been applying double standards. Felt it was against their principles and democratric little could be done to improve the situation.

The company also face hurdles if it decides Wil beome corportaion audience. Legaly, the Company is a corporation and can not simply switch to another type of society. This will become very restrictive in some commercial enterprises, as the Company may not be able to lead in the current situation it holds. (Dale, 2001)

In 2007, it was reported that the company was facing serious shortgaes finanacially and considered the placement of its shares publicly. This suggestion was resisted openly by members of the organization. In his opinion, adversely affect to its principles of business because the time when the company went public, most decisions are taken in the interests of business rather than for many employees. To close this avenue, the company always faced the challenge of managing their funds profitably even while protecting the interests of its shareholders. (Sparrow and Hilltop, 1994)

Another obstacle that the company will have to overcome is the issue of personal service. As the retail industry is now, most customers purchase items online or otherwise introduced automated services in their markets. Howe, John Lewis is proud, providing efficient customer service. May be difficult to achieve with current technological advances that minimize contact between buyers and sellers. However, the company could improve telephone services, where customers can voice their grievances. To solve this problem, the company also may enter the interlayer forms between customers and society through the Internet. I could not do through their blogs on cetain websites and other forms of communication technology. This partnership will help to deal with all inadequecies Wil it currently faces.

Conclusion

The process adopted by John Lewis is buisnes developent strengthening their partnership. This association was first formed as the company emerges from cahllenges only start facing the company that has pushed this approach include the shift to healthier foods, consumer protection by the government through legislation, advances in technology services provison the retail sector, increased competition from other European markets, diversification of service providers retail products to a variety of traditional products. All these issues led to the John Lewis to take a more aggressive approach agreemnet association. This was done through a process of business development. Some of the effects of this process including the provision of better pensions for most of its employees, incentives provison certain, such as flexible hours and travel. Company also has changed the way its structure has been administered. He formed a partnership board made up of employees within the organization. They had the right either to fire or hire a new president if they had reason to do adeqaute. The culture has changed organistaion workers have contributed greatly to business decisions. Most of them feel they belong to the organization as a result of actions and do everything in their power to improve the corporate image. This process of business development also has influenced the way many employees have received payment and risk management of their pension plans.

However, such a system has its flaws, the company may not flaot shares on the stock because of its corporate culture and, sometimes, financial constraints may hinder their progress. (Sparrow and Hilltop, 1994)

References

Cope, N (2002): John Lewis weighs final salary pensions reorganize, The Independent (29 April)

Guerby, L. (2006): John Lewis and school reform; Retrieved from http://stumblingandmumbling.typepad.com/stumbling_and_mumbling access March 13, 2008

Armitage, J. (2007): Lush to adopt John Lewis filed; Retrieved from http://www.thisismoney.co.uk accessed March 13, 2008

Faragher, J. (2007): John Lewis Partnership, in association Personnel Today Magazine (17 April)

Dale, M. (2001): The art of human resource development: developing management skills, vol. 3, Crest Publishing House, New Delhi

Sparrow, P. and Hilltop, J. (1994): European Human Resource Management; Press Melbourne

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